TinkerPro is a smart and reliable POS solution designed to simplify business operations across industries. Built with flexibility in mind, TinkerPro adapts to businesses of all sizes—whether you’re managing a single outlet or scaling across multiple locations. From sales and inventory to reporting and customer management, TinkerPro helps businesses work more efficiently, make informed decisions, and grow with confidence.
TinkerPro Technologies Inc. Privacy Policy
Effective Date: October 4, 2025
Last Updated: October 4, 2025
TinkerPro Technologies Inc. (“TinkerPro,” “we,” “our,” or “us”) values your privacy and is committed to protecting the personal information you entrust to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our products, services, websites, and applications (collectively, the “Services”).
1. Information We Collect
We may collect the following types of information:
• Personal Information: Name, email address, phone number, billing address, company name, and other identifiers you provide.
• Business Information: Business permits, BIR accreditation details, DTI/SEC documents, and transaction records required for compliance.
• POS & Transaction Data: Sales transactions, receipts, discounts, tax reports, and audit logs.
• Technical Information: Device details, IP address, browser type, operating system, and system logs.
• Support & Communication Data: Inquiries, support tickets, chat or email correspondence with our support team.
2. How We Use Your Information
Your information may be used for:
• Providing, maintaining, and improving our POS and software solutions.
• Processing transactions and generating official receipts.
• Compliance with government regulations (e.g., BIR reporting).
• Technical support, troubleshooting, and product updates.
• Customer training and onboarding.
• Communication about system updates, new features, or policies.
• Data analysis to enhance system performance and security.
3. Disclosure of Information
We may share your information under the following circumstances:
• With Service Providers: For hosting, payment processing, and technical support.
• For Legal Compliance: With government agencies such as the Bureau of Internal Revenue (BIR) when required by law.
• Business Transactions: In case of merger, acquisition, or transfer of business.
• With Consent: When you authorize us to share information with third parties.
• We will never sell your personal data to third parties.
4. Data Storage and Retention
We store your data securely on encrypted servers.
• Data retention complies with BIR and other regulatory requirements.
• Customer transaction data may be stored for at least 10 years in accordance with Philippine tax regulations.
• You may request deletion of non-regulatory personal data, subject to legal and contractual obligations
5. Data Security
• We implement industry-standard safeguards to protect your information, including:
• Encrypted databases and secure connections (SSL/TLS).
• User access control and authentication measures.
• Regular system audits, monitoring, and malware protection.
• Backup and disaster recovery protocols.
6. Your Rights
As a data subject under the Philippine Data Privacy Act of 2012 (RA 10173), you have the right to:
• Be informed of how your data is collected and used.
• Access your personal data.
• Rectify inaccurate or outdated information.
• Object to processing of your data under certain circumstances.
• Request deletion or restriction of data (subject to BIR and regulatory requirements).
• File a complaint with the National Privacy Commission (NPC).
7. Cookies and Tracking Technologies
Our website and applications may use cookies and similar technologies to:
• Improve user experience.
• Analyze usage and traffic.
• Store user preferences.
• You may disable cookies in your browser settings, though some features may not function properly.
8. Children’s Privacy
Our Services are not intended for individuals under 18 years old. We do not knowingly collect personal information from children.
9. International Data Transfers
If you access our Services from outside the Philippines, your information may be transferred to and processed in servers located in the Philippines or other jurisdictions.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any significant changes will be notified through our website, application updates, or direct communication.
11. Contact Us
For questions or concerns regarding this Privacy Policy or your data rights, you may contact us at:
TinkerPro Technologies Inc.
Elviro Cometa Building, 3rd Floor Tiangue Rd. Kinalumsan Gun-Ob, Lapu-Lapu City Cebu 1650 Philippines
Email: sales@tinkerpro.com.ph / office@tinkerpro.com.ph
Contact Number: +63 (032) 384-8586
Website: www.tinkerpro.com.ph
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